Delivery and Shipment Terms

A. Dispatch and Payment Confirmation

Dispatch Schedule:
The purchased artwork shall be dispatched by the Artist within fourteen (14) working days following the confirmed receipt and clearance of the full transaction amount into Kaveri Krafted’s designated account.

Payment Clearance:
For orders where payment is made via internet banking, dispatch shall not be initiated until the funds have been formally verified and fully cleared.

B. Shipping Notifications and Tracking

Notification:
Upon dispatch, the Buyer will receive an email notification sent to the address provided during registration (or as subsequently updated).

Tracking Information:
The dispatch notification shall include all relevant details required to track the status and location of the consignment.

C. Limitation of Liability

Kaveri Krafted explicitly disclaims any liability for failure or delay in the delivery of goods, or for any damage or defect to such goods, when caused by circumstances beyond its reasonable control — including, but not limited to, acts of God, governmental actions, war, national emergencies, terrorism, or labor disputes.

D. International Delivery and Customs

Courier Services:
All orders are shipped through reputable courier services. For international deliveries, the final leg of delivery may be handled by the destination country’s national postal service.

Customs Clearance Delay:
The Buyer acknowledges that international deliveries may be subject to customs inspections and clearance procedures, which are beyond the control of Kaveri Krafted or the Artist and may cause delays in the final delivery.

Service Modification:
Kaveri Krafted reserves the right to modify or update delivery services, courier partners, and geographical availability from time to time without prior notice.

E. Serviceable and Restricted Destinations

Serviceable Regions:
We currently offer international delivery to multiple regions, including (but not limited to) countries across Europe, the United States, Canada, New Zealand, Australia, India, Pakistan, and the United Arab Emirates.

Restricted Destinations:
Due to customs and regulatory restrictions, we are unable to deliver to the following locations: Vatican City State, Andorra, Canary Islands, Gibraltar, Iceland, San Marino, Greenland, and any countries currently affected by war or inaccessible shipping routes.

F. Non-Arrival Procedure

Tracking and Inquiry:
All orders are shipped using trackable services. If an order does not arrive within the expected delivery period for the destination country, the Buyer should first contact their local postal or courier service for inquiry.

Escalation and Time Limit:
If further assistance is required, the Buyer may contact Kaveri Krafted directly. To prevent automatic return-to-sender (RTS), the Buyer must reach out to either the delivery company or Kaveri Krafted via the designated communication channels (e.g., WhatsApp) within five (5) calendar days after the expected delivery period has passed without successful receipt of the order.

Terms & Conditions Policy

Disclaimer of Liability and Limitation of Warranty 

The content provided on this website is offered “as is,” without any representations or warranties, express or implied, regarding its accuracy, completeness, or originality. To the fullest extent permitted by applicable law, Kaveri Krafted, along with its affiliates, suppliers, content providers, and advertisers, hereby expressly disclaims all warranties, conditions, and terms that may otherwise be implied by statute, common law, or equity, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. 

Kaveri Krafted shall not be liable for any direct, indirect, special, incidental, consequential, punitive, or exemplary damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with the use, or inability to use, this website or any linked sites, or any materials posted thereon, whether in contract, tort, equity, restitution, or any other legal theory, even if such damages were foreseeable. This limitation of liability applies to all claims, including but not limited to, any claims arising from the performance, failure, or errors of the website. 

Kaveri Krafted shall not be held liable for death or personal injury arising from negligence related to third-party delivery, nor for fraudulent misrepresentation or other misrepresentations regarding the originality of products. 

Trademarks and Third-Party Content 

Any trademarks, logos, and images of third-party products, services, or locations featured on this website are the property of their respective owners and are not affiliated with or endorsed by Kaveri Krafted. The presence of such trademarks or brand names on this website is solely for the purpose of identifying the relevant products or services and does not imply any endorsement or association with Kaveri Krafted. 

Please note that framed artworks may differ in appearance from the representations on the website. To prevent damage during international shipping, certain artworks may be delivered without frames. Kaveri Krafted’s policy does not allow for refunds or exchanges on artwork, as the packing is designed to ensure secure transportation. 

Modification of Terms 

Kaveri Krafted reserves the right to amend, revise, or update the terms, conditions, and notices governing the use of this website at any time. You are responsible for regularly reviewing these terms to stay informed of any changes. 

Links to Third-Party Websites 

This website may contain links to third-party websites (“Linked Sites”). These Linked Sites are not under the control of Kaveri Krafted, and Kaveri Krafted assumes no responsibility for the content of any Linked Site, including, but not limited to, any links contained therein, or any changes or updates made to these sites. Kaveri Krafted provides these links solely for convenience, and the inclusion of any link does not imply endorsement of the linked site or its operators. 

Prohibited Use 

By using this website, you represent and warrant that you will not use the site for any unlawful purpose or in a manner that violates these terms and conditions. You agree not to engage in activities that may damage, disable, overburden, or impair the website, or interfere with other users’ enjoyment of the website. Unauthorized attempts to obtain materials or information through methods not intended by the website are strictly prohibited. 

Materials Submitted to Kaveri Krafted 

You retain ownership of any materials you submit to Kaveri Krafted (e.g., feedback, comments, or suggestions), but by submitting such materials, you grant Kaveri Krafted a non-exclusive, royalty-free, perpetual license to use, copy, distribute, transmit, publicly display, reproduce, modify, translate, and reformat your submission for any business purpose, including publishing your name in connection with the submission. Kaveri Krafted will not sell user-identifiable data but reserves the right to use aggregated, non-identifiable data in any manner deemed appropriate. 

Personal and Non-Commercial Use 

The website is intended for your personal, non-commercial use only. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any information, software, products, or services obtained from this website unless otherwise specified. 

Governing Law and Jurisdiction 

These Terms and Conditions of Use shall be governed by the laws of the United Arab Emirates (UAE). By using this website, you consent to the exclusive jurisdiction and venue of the courts in the UAE for any disputes arising from or related to your use of the website. You further agree that no joint venture, partnership, or agency relationship exists between you and Kaveri Krafted as a result of this agreement or your use of the website. If any provision of this agreement is found to be invalid or unenforceable under applicable law, the invalid provision will be replaced with a valid, enforceable provision that most closely reflects the intent of the original provision, and the remainder of the agreement will continue in full force. 

This agreement constitutes the entire agreement between you and Kaveri Krafted regarding your use of the website, superseding any prior communications or agreements, whether oral, written, or electronic, with respect to the subject matter hereof. A printed version of this agreement, and any notice given in electronic form, will be admissible in legal proceedings to the same extent as documents originally created and maintained in printed form.